Cooperation with parcel delivery box service providers (Stockholm, Sweden)
Area: urban and suburban
Date implemented: 2021
How long from concept to implementation: gradual and a bit unclear; current tests were planned in 2020-2021 and started in mid-2021
Relation between efforts undertaken and benefits achieved: good
What was done and how: Last-mile delivery and collection of parcels. Test with different service providers – Iboxen (an actor-neutral service open to all delivery firms) have a trial with delivery boxes on public streets in the inner city; and off-street on land owned by city property companies in suburbs; additional tests with PostNord using a proprietary system enables comparison of different approaches and identification of suitable measures in future.
Why it worked to 'fast track' the innovation/measure: The inner city tests are a collaboration between the City Traffic Office and the companies involved; these involve granting special temporary permits conditional on certain performance criteria, so that the trials can be evaluated, and a more permanent approach developed. The suburban tests are a collaboration between three (soon four) city-owned property companies and the private operators – these are "quicker" to implement as the tests take place off-street, meaning fewer administrative hurdles need to be overcome.
Lessons learnt: For the inner city, some of the lessons learnt were regarding permit rules, aesthetics, open-access requirements and systems, placement strategy, and the use of environmentally-friendly vehicles. For the suburban tests, similar challenges were found but with a stronger emphasis on residential users (as in the inner city, users may not necessarily live close to boxes, whereas in the suburban trials they are likely to live closer).
Sources or links:The actor-neutral service is called Iboxen
Date implemented: 2021
How long from concept to implementation: gradual and a bit unclear; current tests were planned in 2020-2021 and started in mid-2021
Relation between efforts undertaken and benefits achieved: good
What was done and how: Last-mile delivery and collection of parcels. Test with different service providers – Iboxen (an actor-neutral service open to all delivery firms) have a trial with delivery boxes on public streets in the inner city; and off-street on land owned by city property companies in suburbs; additional tests with PostNord using a proprietary system enables comparison of different approaches and identification of suitable measures in future.
Why it worked to 'fast track' the innovation/measure: The inner city tests are a collaboration between the City Traffic Office and the companies involved; these involve granting special temporary permits conditional on certain performance criteria, so that the trials can be evaluated, and a more permanent approach developed. The suburban tests are a collaboration between three (soon four) city-owned property companies and the private operators – these are "quicker" to implement as the tests take place off-street, meaning fewer administrative hurdles need to be overcome.
Lessons learnt: For the inner city, some of the lessons learnt were regarding permit rules, aesthetics, open-access requirements and systems, placement strategy, and the use of environmentally-friendly vehicles. For the suburban tests, similar challenges were found but with a stronger emphasis on residential users (as in the inner city, users may not necessarily live close to boxes, whereas in the suburban trials they are likely to live closer).
Sources or links:The actor-neutral service is called Iboxen
